Managing Director: Dirk Dannenfelser
Tax number: 50/043/02275
Ust-ID: / VAT-No .: DE299426676
Poppenbüttler Landstraße 1
D-22391 Hamburg / Germany
Online Dispute Resolution / OS platform
The European Commission in accordance with Regulation (EU) no. 524/2013 on an interactive website which can be accessed electronically in all official languages of the institutions of the European Union on a European platform for the settlement of disputes between the European Union resident consumers and in the European Union established entrepreneurs available that arise from the online sale of goods or the online provision of services (so-called OS platform / URL:. http://ec.europa.eu/odr). To a complaint called on this. OS platform submitted, consumers have to fill out an electronic complaint form. The individual information that are mandatory indicate when lodging a complaint, are listed in the Annex to Regulation (EU) no. 524/2013.